Terms & Conditions


<h2>VAOne Agency – Terms & Conditions</h2>

<p>Welcome to VAOne Agency. By using our services, you agree to the following terms and conditions. Please read them carefully before submitting any form, estimate request, or support ticket.</p>

<h3>1. Services Provided</h3>
<p>VAOne Agency provides full-service digital support including web design, development, branding, illustration, and digital automation services. All services are outlined and agreed upon in the project proposal or service tier selected.</p>

<h3>2. Client Responsibilities</h3>
<p>Clients are responsible for providing clear instructions, timely responses, and relevant materials (content, images, branding assets, etc.). Delays caused by the client may impact deadlines or service availability.</p>

<h3>3. Payments</h3>
<p>All services require a deposit or full payment before commencement. Payment schedules are defined per project tier. Failure to pay on time may result in project delays or service suspension.</p>

<h3>4. Revisions & Edits</h3>
<p>Each project includes a set number of revision rounds as outlined in your tier. Additional revisions may incur extra charges.</p>

<h3>5. Cancellation & Refunds</h3>
<p>Deposits are non-refundable. Cancellations after service has begun may be billed for work completed.</p>

<h3>6. Data Privacy & Communication</h3>
<p>VAOne Agency collects only the necessary data to provide services. We do not sell or share your data. Communication will primarily be via email or the customer dashboard.</p>

<h3>7. Faith-Based Statement</h3>
<p>As a faith-driven business, VAOne Agency is committed to integrity, excellence, and service guided by Christian values. We reserve the right to decline projects that conflict with our beliefs or mission.</p>

<h3>8. Contact</h3>
<p>For any questions, reach out to us at <a href="mailto:admin@vaoneagency.com">admin@vaoneagency.com</a></p>